Honeywell VISTA-21iP — Specs & Hong Kong Installation
Honeywell VISTA-21iP hybrid panel with built-in IP communicator for Hong Kong homes and shops that want always-on Ethernet alarm reporting.
Best for: Homes needing IP reporting
Product overview
VISTA-21iP combines familiar VISTA hybrid zoning with an onboard Ethernet communicator, reducing the need for a separate IP module on fiber or broadband-ready sites. Swan CCTV specifies it when the property already has a stable LAN and the client wants faster signal delivery than PSTN alone.
Zone behaviour matches the VISTA family, so technicians and monitoring centres understand the programming language. Optional cellular modules provide a second path if the building internet fails.
In Hong Kong, we typically place the panel near a network point in a locked cupboard, reserve a static DHCP lease or tagged VLAN if IT requires it, and test alarm signals end-to-end before handover.
Choose VISTA-21iP over VISTA-20P when onboard IP is a must; choose ProSeries when a touchscreen all-in-one wireless system fits better than hybrid wiring.
Key features
- Built-in Ethernet reporting for broadband sites
- Hybrid wired + wireless expansion
- Dual-path ready with optional cellular backup
- Familiar VISTA programming for service continuity
- Suitable for Total Connect style remote services where supported
- Professional supply and installation by Swan CCTV in Hong Kong
- Configured and tested on-site (not leave-in-box DIY)
- Documentation and user training included with installation packages
Compatibility
- Standard VISTA keypads and 5800 wireless accessories
- Optional LTE / dual-path communicators as backup
- Works with monitoring centres accepting IP formats
- Pairs with common HK door contacts and PIR layouts
Technical specifications
| Type | Hybrid + onboard IP |
|---|---|
| Hardwired zones | 8 (expandable) |
| Wireless zones | Up to 40 |
| Partitions | 2 |
| Onboard IP | Yes (Ethernet) |
| Backup path | Optional cellular module |
| User codes | 48 |
| Remote services | Total Connect compatible* |
| Brand | Honeywell |
| Series | VISTA |
| Category | Control Panel |
| Local support | Supply, install, program, and after-sales by Swan CCTV (Hong Kong) |
| Typical use | Homes needing IP reporting |
Hong Kong / local context
Fiber-to-the-home and building broadband make IP panels practical in many new estates.
We still plan cellular backup for typhoon-related outages or ISP downtime.
IT policies in commercial towers may require MAC registration — handled during survey.
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