Terms of Service

Last updated: 23 July 2026

1. Agreement

These Terms of Service ("Terms") govern your use of the Swan CCTV website at www.swancctv.com and related online inquiry forms. By using the site, you agree to these Terms. If you do not agree, please do not use the site.

2. Services

Swan CCTV provides information about security products and services, and may accept inquiries for quotes, site surveys, installation, and support. Product specifications on brand catalog pages are for reference and may change. Final scope, pricing, and timelines are confirmed in a written quotation or service agreement.

3. Quotes and contracts

Submitting a contact form or requesting a quote does not create a binding contract. Installation and monitoring services begin only after you accept our quotation (or other written agreement) and any required deposits or approvals. Separate terms may apply to monitoring, warranty, or manufacturer products.

4. Website content

Content on this website — including text, images, logos, and product descriptions — is provided for general information. We aim for accuracy but do not warrant that all content is complete, current, or error-free. Brand names and trademarks belong to their respective owners and are used for identification of products we supply or install.

5. Acceptable use

You agree not to:

  • Misuse the contact form (spam, malware, or false identity)
  • Attempt to disrupt or gain unauthorised access to the website or related systems
  • Scrape or copy substantial portions of the site for commercial reuse without permission
  • Use the site in any way that violates applicable Hong Kong law

6. Limitation of liability

To the fullest extent permitted by law, Swan CCTV is not liable for indirect, incidental, or consequential loss arising from use of this website or reliance on its content. For installed systems, liability and warranty terms are set out in your service agreement and manufacturer warranties. Nothing in these Terms excludes liability that cannot be excluded under Hong Kong law.

7. Privacy

How we handle personal information is described in our Privacy Policy.

8. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by law.

9. Contact

Questions about these Terms may be sent using the contact details on this page.

10. Changes

We may revise these Terms periodically. The "Last updated" date will be updated when changes are published. Continued use of the site after changes constitutes acceptance of the updated Terms.