ZKTeco C3-400 — Specs & Hong Kong Installation

Four-door TCP/IP panel with Wiegand readers, anti-passback and aux relays.

Best for: 4-door offices / warehouses

Product overview

The ZKTeco C3-400 is a ip door controller from the C3 series, selected by Swan CCTV for professional projects across Hong Kong and Macau. Four-door TCP/IP panel with Wiegand readers, anti-passback and aux relays. It is best suited for 4-door offices / warehouses.

As a control panel, C3-400 sits at the centre of an intrusion system: it receives signals from door/window contacts, motion detectors, and wireless sensors, then reports events to keypads, apps, and (where configured) a monitoring centre. Swan CCTV programs partitions, user codes, entry/exit delays, and communicator paths to match how Hong Kong homes and shops are actually used — for example separate arming for a ground-floor shop and upstairs flat.

Typical Hong Kong deployments include compact apartments with metal gates and aluminium windows, village houses needing outdoor beams, and small offices that need silent night-arming with daytime partial protection. We supply genuine ZKTeco hardware, complete site survey, neat cabling or wireless placement, and commissioning with your preferred monitoring or self-monitoring setup.

Compared with generic online product listings, this page reflects how Swan CCTV actually deploys C3-400 on local sites: we confirm power availability, building management rules, false-alarm risk, and monitoring options before quoting. Request a site survey if you need a tailored bill of materials.

Key features

Continues unlocking offline if the LAN drops
Aux relays for siren, lighting or alarm panel trigger
Same C3 family as C3-100 (1 door) and C3-200 (2 door)
Professional supply and installation by Swan CCTV in Hong Kong
Configured and tested on-site (not leave-in-box DIY)
Documentation and user training included with installation packages

Compatibility

Designed for use within ZKTeco C3 ecosystems and compatible accessories stocked by Swan CCTV.
Works with wired zone expanders and/or wireless receivers as listed in the technical specifications.
Supports professional keypads and optional IP/cellular communicators for monitoring-centre reporting.
Can be combined with door contacts, PIRs, glass-break sensors, and smoke interfaces commonly used in Hong Kong fit-outs.
Often quoted together with: SpeedFace-V5L, SpeedFace-V4L, F18, InBio-260.

Manuals, datasheets & resources

ZKTeco C3 series Browse ZKTeco manuals in Knowledge Base

Technical specifications

Doors	4
Readers	4 × 26-bit Wiegand (HID Prox / iCLASS / KR series)
Card holders	30,000
Event log	100,000
Inputs	12 (4 exit, 4 door contact, 4 aux)
Outputs	8 Form-C (4 lock + 4 aux)
Communication	TCP/IP and RS-485
Functions	Anti-passback, first-card, multi-card, duress PIN, aux linkage
Power / size	12 V DC 1.5 A recommended; 380 × 80 × 280 mm (with case)
Brand	ZKTeco
Series	C3
Category	IP Door Controller
Local support	Supply, install, program, and after-sales by Swan CCTV (Hong Kong)
Typical use	4-door offices / warehouses

Hong Kong / local context

Hong Kong properties often combine aluminium windows, metal gates, compact rooms, and mixed residential-commercial use. Swan CCTV selects C3-400 when its zone capacity, detection pattern, or video performance matches those constraints.

For village houses and duplexes, partitioned arming helps protect ground-floor shops overnight while living areas stay flexible.

In multi-tenant buildings, we coordinate with management offices on cable trays, riser access, and approved working hours.

Ask Swan CCTV for a Hong Kong site survey if you are comparing C3-400 with other ZKTeco models for your layout.

Installation notes

Swan CCTV provides supply, mounting, programming, and testing for C3-400 as part of a complete ZKTeco system.
A short site survey confirms cable routes, Wi-Fi/4G signal, power points, and building management constraints before installation day.
Panel location is usually a hidden cupboard or meter area with ventilation and 220V power for the transformer or PSU.
We program entry/exit delays for typical HK metal gates and lobby doors, and train users on arming/disarming and emergency codes.
Optional communicator setup includes testing alarm signals to the monitoring centre or your phone app.
Warranty and manufacturer support terms follow the official ZKTeco policy; Swan CCTV provides local labour warranty on our workmanship as stated in your quotation.