Software House iSTAR Ultra G2 — Specs & Hong Kong Installation
Cyber-hardened network door controller for up to 32 readers — suited to new wired or wireless enterprise installs.
Best for: New large / multi-door sites
Product overview
The Software House iSTAR Ultra G2 is a network door controller from the iSTAR G2 series, selected by Swan CCTV for professional projects across Hong Kong and Macau. Cyber-hardened network door controller for up to 32 readers — suited to new wired or wireless enterprise installs. It is best suited for new large / multi-door sites.
As a control panel, iSTAR Ultra G2 sits at the centre of an intrusion system: it receives signals from door/window contacts, motion detectors, and wireless sensors, then reports events to keypads, apps, and (where configured) a monitoring centre. Swan CCTV programs partitions, user codes, entry/exit delays, and communicator paths to match how Hong Kong homes and shops are actually used — for example separate arming for a ground-floor shop and upstairs flat.
Typical Hong Kong deployments include compact apartments with metal gates and aluminium windows, village houses needing outdoor beams, and small offices that need silent night-arming with daytime partial protection. We supply genuine Software House hardware, complete site survey, neat cabling or wireless placement, and commissioning with your preferred monitoring or self-monitoring setup.
Compared with generic online product listings, this page reflects how Swan CCTV actually deploys iSTAR Ultra G2 on local sites: we confirm power availability, building management rules, false-alarm risk, and monitoring options before quoting. Request a site survey if you need a tailored bill of materials.
Key features
- Enterprise and government-grade capacity
- Hardware-based Trusted Execution Environment
- Best when many readers sit close to the panel
- Professional supply and installation by Swan CCTV in Hong Kong
- Configured and tested on-site (not leave-in-box DIY)
- Documentation and user training included with installation packages
Compatibility
- Designed for use within Software House iSTAR G2 ecosystems and compatible accessories stocked by Swan CCTV.
- Works with wired zone expanders and/or wireless receivers as listed in the technical specifications.
- Supports professional keypads and optional IP/cellular communicators for monitoring-centre reporting.
- Can be combined with door contacts, PIRs, glass-break sensors, and smoke interfaces commonly used in Hong Kong fit-outs.
- Often quoted together with: C•CURE 9000 / C•CURE IQ, C•CURE Cloud, iSTAR Edge G2, iSTAR Ultra G2 SE.
Manuals, datasheets & resources
Technical specifications
| Readers | Up to 32 |
|---|---|
| Cardholders (local) | Up to 1,000,000 |
| Network | Dual GigE; IPv6; DHCP; 802.1X; optional PoE+ |
| Reader security | OSDP Secure Channel; embedded PIV / FICAM path |
| OS | Hardened embedded Linux |
| Clustering | Controller-to-controller anti-passback / I/O logic |
| Brand | Software House |
| Series | iSTAR G2 |
| Category | Network Door Controller |
| Local support | Supply, install, program, and after-sales by Swan CCTV (Hong Kong) |
| Typical use | New large / multi-door sites |
Hong Kong / local context
Hong Kong properties often combine aluminium windows, metal gates, compact rooms, and mixed residential-commercial use. Swan CCTV selects iSTAR Ultra G2 when its zone capacity, detection pattern, or video performance matches those constraints.
For village houses and duplexes, partitioned arming helps protect ground-floor shops overnight while living areas stay flexible.
In multi-tenant buildings, we coordinate with management offices on cable trays, riser access, and approved working hours.
Ask Swan CCTV for a Hong Kong site survey if you are comparing iSTAR Ultra G2 with other Software House models for your layout.
Installation notes
- Swan CCTV provides supply, mounting, programming, and testing for iSTAR Ultra G2 as part of a complete Software House system.
- A short site survey confirms cable routes, Wi-Fi/4G signal, power points, and building management constraints before installation day.
- Panel location is usually a hidden cupboard or meter area with ventilation and 220V power for the transformer or PSU.
- We program entry/exit delays for typical HK metal gates and lobby doors, and train users on arming/disarming and emergency codes.
- Optional communicator setup includes testing alarm signals to the monitoring centre or your phone app.
- Warranty and manufacturer support terms follow the official Software House policy; Swan CCTV provides local labour warranty on our workmanship as stated in your quotation.
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